Terms and Conditions

Effective Date: July 14, 2026
Last Updated: July 14, 2026

Welcome to Book Creation Experts.

These Terms and Conditions (“Terms”) govern your access to and use of bookcreationexperts.com, including our website, live chat, contact forms, checkout pages, communications, and all services offered by Book Creation Experts.

These services may include ghostwriting, book development, editing, proofreading, fact-checking, book-cover design, ebook and print formatting, audiobook production, self-publishing assistance, author websites, author branding, book marketing, launch strategy, and related creative or professional services.

In these Terms:

• “Book Creation Experts,” “we,” “us,” and “our” refer to the operator of bookcreationexperts.com and its authorized team members, contractors, and service providers.
• “Client,” “you,” and “your” refer to the person or organization accessing the website, requesting a quotation, placing an order, or purchasing a service.
• “Services” means any service, package, consultation, deliverable, revision, or support provided by Book Creation Experts.
• “Deliverables” means the final manuscript, design, formatted file, audio file, website, branding material, publishing file, strategy document, or other completed work included in an order.
• “Order” means a service purchase, accepted proposal, invoice, checkout confirmation, statement of work, or other written agreement between you and Book Creation Experts.

By accessing our website, submitting an inquiry, accepting a proposal, making a payment, or using our Services, you confirm that you have read, understood, and agreed to these Terms.

If you do not agree to these Terms, you must not purchase or use our Services.

1. Eligibility

You must be at least 18 years old and legally capable of entering into a binding agreement to purchase our Services.

If you are purchasing on behalf of a company, organization, brand, partnership, or another person, you represent that you have the authority to accept these Terms and make decisions on their behalf.

You are responsible for ensuring that your use of our website and Services is lawful in your location.

2. Nature of Our Services

Book Creation Experts is a creative and publishing-support agency.

We provide professional assistance with the planning, writing, editing, design, production, formatting, publication, presentation, and marketing of books and author brands.

We are not:

• A law firm.
• A financial adviser.
• A tax adviser.
• A literary agency unless expressly agreed in writing.
• A traditional publisher purchasing publishing rights from authors.
• An employee, partner, representative, or agent of Amazon, IngramSpark, Barnes & Noble, or another third-party publishing platform.
• A guarantor of book sales, reviews, rankings, royalties, or publishing approval.

Our Services do not constitute legal, financial, medical, tax, investment, or regulated professional advice.

3. Service Plans

We may offer service plans including, but not limited to:

• Author Essentials.
• Published Author.
• Authority Package.
• Customized or separately quoted services.
• Optional add-ons.
• Recurring support, marketing, hosting, maintenance, or promotional services where expressly stated.

The features, word limits, prices, delivery estimates, and included deliverables for each plan are displayed on the relevant service page, proposal, invoice, or checkout page.

The description available at the time of purchase forms part of your Order.

We may update package descriptions, pricing, features, word limits, or availability for future purchases. Changes will not normally reduce the scope of an Order that has already been paid for and accepted.

4. Order of Precedence

If different documents relating to an Order contain conflicting terms, the following order of precedence will generally apply:

1. A separately signed service agreement or statement of work.
2. An accepted custom proposal or written order confirmation.
3. The invoice or checkout description.
4. These Terms and Conditions.
5. General promotional content displayed elsewhere on the website.

A specific written agreement may modify these Terms for a particular project.

5. Quotations and Proposals

A quotation or proposal is valid only for the period stated in it.

If no validity period is stated, the quotation may be withdrawn or updated at any time before payment.

A quotation does not reserve production time until:

• The required payment has been received.
• The Order has been accepted.
• Required onboarding information has been submitted.
• Any required agreement has been accepted.

Prices may change if the project scope, word count, timeline, deliverables, complexity, or requirements change.

6. Placing an Order

An Order is created when:

• You complete checkout and payment.
• You pay an invoice.
• You accept a proposal and submit the required payment.
• We otherwise confirm acceptance of the project in writing.

We may decline an Order before work begins if:

• The project falls outside our capabilities.
• Required information has not been provided.
• The content creates legal, ethical, security, or platform-compliance concerns.
• The requested timeline is not reasonably achievable.
• Payment cannot be verified.
• The project conflicts with these Terms.

An automated payment receipt does not necessarily mean that we have completed our initial project review.

7. Client Onboarding

You must provide complete and accurate information reasonably required for the project.

This may include:

• The book topic and purpose.
• Intended audience.
• Preferred writing style and tone.
• Author biography.
• Chapter ideas.
• Research materials.
• Reference books or content.
• Brand information.
• Cover preferences.
• Publishing goals.
• Audiobook pronunciation guidance.
• Website information.
• Publishing-platform details.
• Required approvals.
• Contact and billing information.

Delivery estimates may not begin until we have received all information and materials reasonably required to start the work.

8. Client Responsibilities

You agree to:

• Provide accurate, complete, and timely instructions.
• Respond to reasonable project questions.
• Review drafts and deliverables carefully.
• Submit revision requests clearly.
• Provide consolidated feedback where reasonably possible.
• Approve final content before publication.
• Maintain backup copies of final files.
• Protect your account credentials.
• Comply with third-party platform terms.
• Obtain all necessary permissions and licenses.
• Pay all agreed fees on time.
• Use the Deliverables lawfully.

You remain responsible for all final publishing, commercial, legal, and business decisions relating to your book.

9. Client Materials

“Client Materials” include all files, information, notes, recordings, photographs, illustrations, logos, trademarks, manuscripts, research, interviews, personal stories, references, and other materials supplied by you.

You retain ownership of your original Client Materials.

By submitting Client Materials, you grant us a limited, non-exclusive right to access, copy, edit, adapt, format, store, and use them solely as reasonably necessary to:

• Perform the Services.
• Produce the Deliverables.
• Communicate about the project.
• Maintain project records.
• Provide revisions and support.
• Comply with legal obligations.

This limited permission ends when it is no longer reasonably necessary, subject to our record-retention obligations.

10. Your Warranties Regarding Client Materials

You represent and warrant that:

• You own the Client Materials or have permission to use them.
• You have the right to authorize us to process and adapt them.
• They do not unlawfully infringe copyright, trademark, privacy, publicity, confidentiality, or other rights.
• They do not contain unlawful, defamatory, fraudulent, or intentionally misleading content.
• They do not violate another person’s contract or confidentiality obligation.
• Required releases or permissions have been obtained.
• The information you provide is reasonably accurate.
• Their intended publication and commercial use are lawful.

You must not direct us to copy, rewrite, imitate, or reproduce protected material in a manner that infringes another person’s rights.

11. Information About Other People

If your manuscript or project contains information about another person, you are responsible for determining whether you have the right to include and publish that information.

This may include:

• Names.
• Photographs.
• Personal stories.
• Interviews.
• Medical information.
• Business information.
• Private communications.
• Allegations.
• Case studies.
• Testimonials.
• Quotations.
• Recorded conversations.

You are responsible for obtaining releases, permissions, consent, or legal review where appropriate.

We may ask you to remove, anonymize, revise, or provide authorization for potentially sensitive material.

12. Prohibited Content and Projects

We may reject, pause, or terminate work involving content that we reasonably believe:

• Violates applicable law.
• Infringes intellectual-property rights.
• Is defamatory or unlawfully invasive of privacy.
• Includes stolen, pirated, or unauthorized content.
• Promotes fraud, impersonation, or deliberate deception.
• Creates a serious safety or security risk.
• Violates publishing-platform rules.
• Includes undisclosed plagiarism.
• Contains false professional credentials or fabricated testimonials.
• Is intended to mislead readers about authorship, qualifications, or factual evidence.
• Is abusive toward our team or service providers.
• Could expose us or another person to unreasonable legal risk.

Our decision not to work on a project does not constitute a legal determination regarding the content.

13. Ghostwriting Services

Ghostwriting Services are created using the project brief, interviews, notes, instructions, examples, research, and feedback supplied or approved by you.

You acknowledge that:

• Writing style is partly subjective.
• A first draft may require revisions.
• The final manuscript depends on your instructions and participation.
• We cannot independently verify every personal story or claim.
• Word counts are estimates unless a fixed word count is expressly agreed.
• Minor word-count variation may occur during editing or formatting.
• A purchased word limit does not include unlimited additional chapters or unrelated content.

Additional content exceeding the purchased word limit may require an additional fee and updated delivery date.

14. Editing and Proofreading

Editing may include developmental editing, line editing, copyediting, proofreading, or a combination of these Services, depending on the purchased plan.

These Services may address:

• Structure.
• Clarity.
• Tone.
• Consistency.
• Grammar.
• Spelling.
• Punctuation.
• Readability.
• Flow.
• Formatting.
• Internal contradictions.

Editing and proofreading reduce errors but do not guarantee that a manuscript will be completely error-free.

You are responsible for reviewing and approving the final manuscript before it is published, printed, distributed, narrated, or promoted.

15. Fact-Checking

Fact-checking is included only when expressly stated in the selected plan or Order.

Even where fact-checking is included:

• We may rely on publicly available or client-provided sources.
• Some facts may be disputed, incomplete, inaccessible, or subject to change.
• We do not guarantee verification of every statement.
• We do not provide legal or academic certification of facts.
• You must review important claims before publication.

Statements involving law, medicine, finance, tax, safety, statistics, accusations, or professional advice should be independently reviewed by an appropriately qualified professional.

16. Cover Design and Visual Materials

Cover-design Services are based on the information, style preferences, genre, audience, examples, and instructions supplied by you.

Unless expressly included, a cover-design Order does not necessarily include:

• Unlimited original illustrations.
• Paid stock-photo licenses.
• Custom photography.
• Complex character illustration.
• Trademark searches.
• Copyright registration.
• Printer proof copies.
• Source files.
• Multiple unrelated design directions.

Final colors and appearance may vary between screens, devices, printers, paper types, and publishing platforms.

You must review the final cover for:

• Title.
• Subtitle.
• Author name.
• Spine text.
• Barcode placement.
• Trim size.
• Bleed.
• Pricing.
• Images.
• Legal notices.
• Platform requirements.

17. Formatting and Layout

Formatting may be provided for ebook, print, PDF, or other agreed formats.

The appearance of an ebook may vary depending on:

• Device.
• Screen size.
• Reading application.
• User-selected font settings.
• Publishing platform.
• File-conversion process.

Print dimensions, margins, page counts, colors, and spacing may vary depending on the printer and selected specifications.

Formatting changes caused by a later manuscript rewrite, new trim size, platform change, or added content may be treated as additional work.

18. Audiobook Production

Audiobook Services may include narration, audio editing, mastering, formatting, or production support, depending on the Order.

You are responsible for providing:

• A final approved manuscript.
• Correct name pronunciations.
• Technical-term pronunciations.
• Character directions.
• Language guidance.
• Approved corrections.

Changes to the manuscript after narration has started may require additional recording and additional fees.

We do not guarantee approval or distribution by any audiobook platform.

Voice availability may change. If a selected narrator becomes unavailable, we may offer a reasonably comparable replacement, subject to your approval where practicable.

19. Author Websites and Branding

Website and branding Services may include a landing page, promotional website, payment integration, or brand identity, depending on the purchased plan.

Unless expressly stated, the following may not be included:

• Domain-registration fees.
• Ongoing hosting fees.
• Premium plugin fees.
• Paid font or stock-media licenses.
• Payment-processor charges.
• Ongoing website maintenance.
• Custom application development.
• Advanced search-engine optimization.
• Unlimited future content updates.
• Legal-policy review by a lawyer.

You are responsible for:

• Renewing domains and hosting.
• Maintaining account access.
• Providing accurate website information.
• Maintaining required legal notices.
• Complying with payment-provider requirements.
• Maintaining website security after handover.
• Keeping independent backups.

20. Publishing Assistance

Publishing assistance may include support with Amazon KDP, IngramSpark, Barnes & Noble, audiobook platforms, or other distribution services.

Unless expressly agreed, we do not act as the legal publisher of record and do not acquire ownership of your publishing account.

You remain responsible for:

• Creating and owning your publishing accounts.
• Providing correct legal and tax information.
• Providing accurate banking information.
• Selecting territories and publishing rights.
• Selecting categories and keywords.
• Approving pricing.
• Reviewing platform agreements.
• Confirming copyright ownership.
• Making required content disclosures.
• Approving the final publication.
• Maintaining account security.

We may assist with submission, but the final decision to approve, reject, suspend, remove, distribute, or modify a listing belongs to the third-party platform.

21. Publishing Rights and Platform Compliance

You must hold all necessary rights to the material submitted for publication.

You are responsible for maintaining any documentation required to establish:

• Copyright ownership.
• Publishing rights.
• Territorial rights.
• Translation rights.
• Image licenses.
• Music or audio rights.
• Releases and permissions.
• Rights received from a previous publisher.
• Rights assigned through a ghostwriting agreement.

You must comply with all current third-party requirements, including any required disclosures regarding content creation, artificial intelligence, contributors, public-domain material, or previously published content.

We are not responsible for a platform’s rejection, account suspension, royalty withholding, content removal, or request for additional rights documentation.

22. Third-Party Platforms

Our Services may involve third-party providers such as:

• Amazon Kindle Direct Publishing.
• IngramSpark.
• Barnes & Noble.
• Audiobook distributors.
• Domain registrars.
• Hosting companies.
• Payment processors.
• Email providers.
• Live chat providers.
• Advertising platforms.
• Stock-media providers.
• Printing and distribution companies.

Third-party services are governed by their own terms, privacy policies, technical requirements, and fees.

We do not control and are not responsible for:

• Platform downtime.
• Policy changes.
• Account decisions.
• Approval delays.
• File-conversion issues.
• Printing variations.
• Royalty calculations.
• Distribution availability.
• Account suspensions.
• Pricing restrictions.
• Algorithm changes.
• Ranking changes.
• Technical errors.
• Third-party data handling.

23. Marketing and Launch Services

Marketing and launch Services may include:

• Strategic recommendations.
• Book descriptions.
• Author-positioning guidance.
• Review-outreach planning.
• Promotional content.
• Launch calendars.
• Advertising recommendations.
• Amazon listing optimization.
• Ranking-related strategies.

These Services do not guarantee:

• Bestseller status.
• A particular sales ranking.
• A specific number of sales.
• Positive reviews.
• Media coverage.
• Advertising approval.
• Return on investment.
• Revenue or royalties.
• Audience growth.
• Long-term commercial success.

Marketing outcomes depend on factors outside our control, including competition, demand, genre, timing, pricing, advertising budget, platform algorithms, reader response, and author participation.

24. Delivery Estimates

Delivery dates are estimates unless we expressly agree to a guaranteed deadline in writing.

Our general delivery estimate may be stated as 7 to 14 days, but individual packages or custom projects may have different timelines.

For example, a service plan may state an estimated delivery period of:

• 10 days.
• 14 days.
• 21 days.
• Another timeline shown in the Order.

The package, proposal, or order-confirmation timeline applicable to your purchase will control over a general website estimate.

Delivery periods may begin only after:

• Payment has been received.
• Required project materials have been provided.
• The onboarding process is complete.
• Required questions have been answered.
• The scope has been confirmed.

25. Delivery Delays

Delivery may be extended because of:

• Delayed client feedback.
• Missing materials.
• Changes to the original scope.
• Additional research.
• Additional word count.
• Major revision requests.
• Platform delays.
• Technical issues.
• Narrator or contractor availability.
• Events outside our reasonable control.

We will make reasonable efforts to communicate significant delays.

A reasonable delay does not automatically create a right to a refund, chargeback, penalty, or compensation.

26. Client Response Delays

You must respond to requests for information, approval, or feedback within a reasonable period.

If your response is delayed:

• The delivery schedule may be extended.
• Reserved production time may be reassigned.
• Work may be paused.
• A new delivery date may be required.
• Third-party costs may increase.
• Previously available personnel may become unavailable.

We are not responsible for delays caused by missing or late client input.

27. Project Inactivity

A project may be classified as inactive if we receive no meaningful response from you for 30 consecutive days after requesting information, feedback, or approval.

For an inactive project, we may:

• Pause production.
• Reassign production resources.
• Archive project files.
• Require a new schedule before resuming.
• Charge reasonable reactivation or third-party costs where disclosed in advance.

Project inactivity does not create a right to a refund.

If a project remains inactive for an extended period, previously quoted timelines, team availability, platform requirements, or third-party costs may no longer apply.

28. Revisions

All advertised service plans include unlimited revisions within the original agreed scope.

Unlimited revisions are intended to help refine the agreed Deliverables. They do not mean unlimited new work or an unlimited project duration.

Eligible revisions must:

• Relate to the original project brief.
• Remain within the purchased word count and Services.
• Be technically and legally possible.
• Be submitted clearly.
• Not require an entirely new concept or project.
• Not conflict with previously approved instructions without reasonable explanation.

Where possible, revision requests should be consolidated into a single organized response.

29. Revisions That May Require Additional Fees

Additional fees may apply where a revision request:

• Changes the book topic.
• Changes the intended audience.
• Changes the genre or writing style after approval.
• Adds chapters or content beyond the purchased word limit.
• Reverses previously approved work.
• Requires a completely new cover direction.
• Requires rerecording because the manuscript changed after narration.
• Requires reformatting for a new trim size or platform.
• Adds new website pages or functions.
• Introduces new deliverables.
• Is made after final approval, publication, or project closure.
• Falls outside the original Order.

We will normally explain any additional charge before performing out-of-scope work.

30. Final Approval

You must review all final Deliverables before approving publication or public use.

Final approval may be provided by:

• Email.
• Live chat confirmation.
• Approval through a project-management tool.
• Submission of the approved files to a publishing platform.
• A clear instruction to publish, distribute, print, launch, or release the work.

Once final approval is provided, corrections resulting from client oversight, newly supplied information, or changed preferences may be treated as additional work.

31. Prices and Currency

Unless otherwise stated, prices displayed using the “$” symbol are charged in United States dollars.

You are responsible for:

• Currency-conversion charges.
• Bank fees.
• International transaction fees.
• Payment-provider fees charged directly to you.
• Taxes, duties, or government charges applicable to your purchase.

Prices may exclude taxes unless the checkout or invoice expressly states that taxes are included.

32. Payment Terms

Payment must be made using an accepted payment method.

Depending on the Order, payment may be required:

• In full before work begins.
• Through an agreed installment plan.
• On a recurring billing schedule.
• According to milestones stated in a custom proposal.

We are not required to begin, continue, deliver, transfer ownership of, or publish work while an amount remains unpaid.

If an installment is overdue, we may pause the project and extend the delivery schedule.

33. One-Time and Recurring Charges

Book packages described as “per book” are generally one-time purchases unless the checkout, invoice, or Order expressly states otherwise.

Certain optional Services may be billed on a recurring basis, including:

• Website hosting.
• Website maintenance.
• Marketing support.
• Ongoing author support.
• Promotional management.
• Subscription-based Services.

A recurring charge will apply only where the billing frequency and renewal terms are disclosed before purchase.

34. Recurring Billing Authorization

By purchasing a recurring Service, you authorize us or our payment provider to charge the selected payment method at the disclosed billing frequency until cancellation.

Before purchase, the relevant Order should identify:

• The recurring amount or method of calculating it.
• The billing frequency.
• The renewal terms.
• How to cancel.
• Any applicable minimum commitment.

You are responsible for maintaining valid payment information.

Failed recurring payments may result in suspension or termination of the recurring Service.

35. Cancelling a Recurring Service

You may cancel a recurring Service before the next billing cycle by contacting:

order@bookcreationexperts.com

You may also contact us through our website live chat or another cancellation method displayed in your account or checkout confirmation.

A cancellation request should include:

• Your name.
• Order number.
• Email address used for the purchase.
• The recurring Service you want to cancel.

Cancellation prevents future renewal charges when received and processed before the next billing date.

Cancellation does not normally reverse a charge that has already been processed and does not create a refund for a current or previous billing period.

We will not intentionally make the cancellation process unreasonably difficult.

36. No-Refund Policy

Because our Services involve customized, digital, virtual, creative, and time-based work, all purchases are final and non-refundable once payment has been processed and work has started.

This applies to:

• Ghostwriting.
• Editing.
• Proofreading.
• Research.
• Cover design.
• Formatting.
• Audiobook production.
• Website and branding work.
• Publishing assistance.
• Strategy and marketing Services.
• Reserved production time.
• Completed or partially completed work.
• Digital files already delivered.

Instead of refunds, we provide revision support within the purchased scope.

Nothing in these Terms excludes a refund, cancellation right, or other remedy that cannot lawfully be excluded under mandatory consumer law.

We may correct a confirmed duplicate payment or clearly erroneous charge.

37. Cancellation of a One-Time Project

You may ask us to stop work on a one-time project.

Stopping work does not create a right to a refund for:

• Work already performed.
• Production time already reserved.
• Third-party costs.
• Contractor commitments.
• Research completed.
• Drafts prepared.
• Digital files delivered.
• Services already made available.

Where appropriate, we may provide the work completed up to the effective cancellation date after all outstanding amounts have been paid.

38. Chargebacks and Payment Disputes

Before initiating a chargeback or payment dispute, you should contact:

order@bookcreationexperts.com

We will make reasonable efforts to review legitimate billing concerns.

Initiating a chargeback does not automatically cancel an Order, transfer ownership of unpaid Deliverables, or establish entitlement to a refund.

If a payment is reversed, disputed, or charged back, we may:

• Pause the project.
• Suspend access to Deliverables.
• Revoke licenses granted before full payment.
• Stop publication or support activities within our control.
• Provide transaction and project records to the payment provider.
• Recover unpaid amounts and reasonable recovery costs where permitted by law.

Nothing in this section prevents you from exercising a lawful payment-dispute right.

39. Ownership of Final Deliverables

Subject to full payment, the final custom Deliverables created specifically for your Order will be assigned to you to the extent stated in the purchased plan.

Where a final Deliverable legally qualifies as a work made for hire and the applicable requirements are satisfied, the parties intend it to be treated as a work made for hire.

To the extent a final custom Deliverable does not qualify as a work made for hire, we assign to you our transferable copyright interest in that final Deliverable after full payment, subject to the exclusions in these Terms.

This assignment applies only to the final approved Deliverables included in the Order.

40. Ownership Exclusions

Client ownership does not include:

• Unselected drafts.
• Rejected concepts.
• Internal notes.
• Production methods.
• General knowledge and experience.
• Workflows.
• Templates.
• Reusable systems.
• Software.
• Code libraries.
• Design systems.
• Internal prompts or instructions.
• Pre-existing agency materials.
• Third-party assets.
• Licensed fonts.
• Stock photographs.
• Stock illustrations.
• Music.
• Sound effects.
• Platform technology.
• Tools not created specifically for your Order.

Pre-existing materials remain owned by their original owner.

Where a pre-existing or third-party element is incorporated into a Deliverable, you receive only the rights permitted by its applicable license.

41. Ownership Before Full Payment

Until all amounts relating to the Order have been paid:

• We retain ownership of our work.
• Deliverables may be used only for private review.
• You may not publish, distribute, sell, register, commercially exploit, or claim ownership of unpaid work.
• We may withhold final or editable files.
• Any provisional permission may be suspended.

Full ownership or commercial-use rights take effect only after cleared payment, unless a written agreement states otherwise.

42. Source and Editable Files

Final delivery does not automatically include:

• Editable design files.
• Raw audio files.
• Project files.
• Layered artwork.
• Internal working documents.
• Research archives.
• Website-development source materials.
• Third-party licensed assets.
• Unused concepts.

Source or editable files are included only where stated in the Order.

43. Client Credit and Authorship

Where ghostwriting is included and full payment has been received, the client may generally identify themselves or their selected pen name as the author of the final manuscript, subject to applicable law and any specific written agreement.

We do not require public ghostwriter credit unless expressly agreed.

You remain responsible for ensuring that authorship representations and platform disclosures comply with applicable law, professional standards, and third-party policies.

44. Confidentiality

We will use reasonable measures to protect unpublished manuscripts, book ideas, recordings, business information, and other confidential project materials.

We may disclose confidential information only to:

• Authorized team members.
• Writers.
• Editors.
• Designers.
• Narrators.
• Formatters.
• Developers.
• Project managers.
• Service providers who reasonably need access.
• Professional advisers.
• Authorities where legally required.

Confidentiality does not apply to information that:

• Is already public through no breach by us.
• Was lawfully known to us before disclosure.
• Is independently developed without using confidential information.
• Is lawfully received from another source.
• Must be disclosed by law or court order.

45. Portfolio Use and Publicity

We will not publicly display an unpublished confidential manuscript or identify a confidential ghostwriting client without permission.

We may use a Deliverable in our portfolio, case studies, testimonials, or marketing only where:

• You have given consent.
• The material has already been made public by you.
• The applicable Order expressly permits the use.
• The use does not reveal confidential information.

You may withdraw future marketing permission by contacting us, but withdrawal may not require removal of materials already lawfully printed, distributed, or published.

46. Subcontractors and Team Members

We may use employees, independent contractors, freelancers, narrators, designers, editors, developers, and specialist service providers to perform parts of an Order.

We remain responsible for coordinating the Services we have agreed to provide.

You do not acquire an employment or direct contractual relationship with an individual team member merely because that person contributes to the project.

You must not directly hire or solicit an introduced contractor for the same active project in a manner intended to avoid agreed agency fees.

47. No Guarantee of Results

We do not guarantee:

• Publication approval.
• Bestseller status.
• Bookstore placement.
• Positive reviews.
• A particular Amazon ranking.
• A specific number of book sales.
• Royalties.
• Profit.
• Media attention.
• Business leads.
• Speaking opportunities.
• Advertising approval.
• Audience growth.
• Search-engine rankings.
• Platform-account approval.
• Copyright or trademark registration.

Examples, testimonials, portfolio items, and past results do not guarantee the same outcome for another client.

48. Website Use

You may use our website only for lawful purposes.

You must not:

• Attempt unauthorized access.
• Interfere with website security.
• Upload malware.
• Scrape the website in a harmful or unauthorized manner.
• Copy substantial website content.
• Impersonate another person.
• Submit fraudulent payment information.
• Abuse live chat or support personnel.
• Use automated systems to overload the website.
• Attempt to reverse-engineer protected website functions.
• Use our website to violate another person’s rights.

We may restrict access where misuse or security concerns arise.

49. Website Intellectual Property

Unless otherwise stated, the website and its original content are owned by or licensed to Book Creation Experts.

This may include:

• Text.
• Branding.
• Logos.
• Graphics.
• Page layouts.
• Service descriptions.
• Design elements.
• Videos.
• Illustrations.
• Website code.
• Downloadable resources.

You may not reproduce, distribute, modify, resell, publish, or commercially exploit our website content without prior permission.

50. Live Chat and Informal Communications

Live chat is provided for convenience and customer support.

A live chat conversation does not modify an Order unless the modification is clearly confirmed by an authorized representative.

General estimates, informal explanations, or preliminary statements made through live chat do not override:

• A signed agreement.
• An accepted proposal.
• An invoice.
• A formal order confirmation.
• These Terms.

Do not provide complete payment-card details, account passwords, or unnecessary sensitive information through live chat.

51. Electronic Communications

By using our website or Services, you consent to receiving electronic communications relating to:

• Orders.
• Payments.
• Project updates.
• Support.
• Delivery.
• Revisions.
• Security.
• Policy updates.
• Recurring billing.
• Service notices.

Electronic communications may be sent by email, live chat, website notification, or project-management platform.

You are responsible for maintaining an accurate email address and checking spam or junk folders.

52. Electronic Acceptance

Selecting an acceptance box, completing checkout, making payment, approving a proposal electronically, or instructing us to begin work may constitute electronic acceptance of these Terms.

Electronic records may be used to demonstrate:

• Acceptance.
• Payment authorization.
• Project approval.
• Revision instructions.
• Final approval.
• Cancellation requests.
• Delivery confirmation.

53. Privacy and Cookies

Our collection and handling of personal information are described in our Privacy Policy.

Our use of cookies and similar technologies is described in our Cookies Policy.

By using the website, you acknowledge that these policies also apply to your interaction with us.

54. Data and File Storage

We may retain project files for a reasonable period for:

• Delivery.
• Revisions.
• Support.
• Recordkeeping.
• Legal compliance.
• Dispute resolution.
• Security.

We do not guarantee permanent or indefinite storage.

You must download and independently back up all final Deliverables.

We are not responsible for loss caused by your failure to maintain backups after delivery.

55. Suspension or Termination

We may pause or terminate an Order if:

• Payment is overdue.
• A payment is reversed.
• You materially breach these Terms.
• You provide unlawful or unauthorized content.
• You abuse or threaten team members.
• You fail to provide required information.
• Continuing the project would create a security, legal, or platform risk.
• The requested work becomes impossible or unlawful.
• You remain inactive for an extended period.

Termination for client breach does not create a right to a refund.

Provisions relating to payment, intellectual property, confidentiality, liability, indemnification, and disputes survive termination.

56. Force Majeure

We are not liable for delays or inability to perform caused by circumstances beyond our reasonable control, including:

• Natural disasters.
• Fire.
• Flood.
• War.
• Civil unrest.
• Government restrictions.
• Internet outages.
• Power failures.
• Cyberattacks.
• Platform outages.
• Labor disruptions.
• Serious illness.
• Payment-network failures.
• Hosting failures.
• Supplier or contractor emergencies.

We will make reasonable efforts to resume performance when practicable.

57. Disclaimer of Warranties

To the fullest extent permitted by law, the website and Services are provided on an “as available” and professional-efforts basis.

We do not warrant that:

• The website will always be uninterrupted.
• Every file will be compatible with every device or platform.
• Every error will be identified.
• Every third-party platform will approve the content.
• A book will achieve commercial success.
• Marketing will produce a particular outcome.
• Third-party services will remain available.
• All website information will always be error-free or current.

Nothing in this section limits an express written commitment contained in a specific Order.

58. Limitation of Liability

To the fullest extent permitted by law, Book Creation Experts and its owners, team members, contractors, affiliates, and service providers will not be liable for indirect, incidental, consequential, special, exemplary, or punitive damages.

This includes loss of:

• Profits.
• Royalties.
• Sales.
• Business opportunities.
• Reputation.
• Data.
• Audience.
• Advertising expenditure.
• Publishing opportunities.
• Anticipated savings.

Our total aggregate liability arising from a particular Order will not exceed the amount actually paid to us for the specific Service giving rise to the claim.

This limitation does not apply where liability cannot legally be excluded or limited.

59. Client Indemnification

To the fullest extent permitted by law, you agree to defend, indemnify, and hold harmless Book Creation Experts and its owners, team members, contractors, and service providers from third-party claims, losses, liabilities, damages, and reasonable costs arising from:

• Client Materials.
• Your breach of these Terms.
• Your infringement of another person’s rights.
• False or unlawful statements supplied or approved by you.
• Your publication or use of the Deliverables.
• Your violation of a third-party platform’s terms.
• Your failure to obtain required permission.
• Your misuse of the website or Services.

This section does not require you to indemnify us for claims caused solely by our fraud, willful misconduct, or liability that cannot legally be excluded.

60. Independent Contractor Relationship

Book Creation Experts provides Services as an independent contractor.

Nothing in these Terms creates:

• An employment relationship.
• A partnership.
• A joint venture.
• A franchise.
• A fiduciary relationship.
• A literary-agent relationship.
• Authority for either party to bind the other.

61. Dispute Resolution

Before starting formal legal proceedings, you agree to contact us and make a reasonable attempt to resolve the dispute informally.

Written dispute notices should be sent to:

support@bookcreationexperts.com

The notice should include:

• Your full name.
• Order number.
• Description of the dispute.
• Relevant documents.
• The resolution requested.

The parties should allow a reasonable period, generally up to 30 days, for good-faith discussions before commencing formal proceedings, unless urgent relief is necessary.

62. Governing Law and Jurisdiction

Unless mandatory law requires otherwise, these Terms and each Order are governed by the laws applicable in the jurisdiction where the operating entity behind Book Creation Experts is legally established.

Any legal proceeding must generally be brought before a court having jurisdiction over our principal place of business, subject to any non-waivable consumer right allowing proceedings elsewhere.

This section does not prevent either party from seeking urgent injunctive relief where legally appropriate.

63. Consumer Rights

Nothing in these Terms excludes, restricts, or modifies a consumer guarantee, refund right, cancellation right, privacy right, or legal remedy that cannot lawfully be excluded.

Where a mandatory consumer-protection law conflicts with these Terms, the mandatory law will apply only to the extent of the conflict.

64. Changes to These Terms

We may update these Terms to reflect changes in:

• Services.
• Pricing structures.
• Business practices.
• Website features.
• Third-party requirements.
• Applicable laws.
• Security requirements.

The updated Terms will be posted with a revised “Last Updated” date.

Changes generally apply prospectively.

The Terms in effect when an Order was placed will normally continue to govern that Order unless:

• The parties agree otherwise.
• A change is required by law.
• A change relates to security or platform compliance.
• The updated term does not materially reduce an existing paid entitlement.

65. Assignment

You may not assign or transfer an Order without our prior written consent.

We may assign these Terms or an Order as part of a merger, restructuring, business transfer, sale, or transfer to an affiliated entity, provided that the receiving party assumes the applicable obligations.

We may subcontract parts of the Services as described in these Terms.

66. No Waiver

A failure or delay in enforcing a provision does not waive the right to enforce it later.

A waiver is effective only when clearly made in writing by an authorized representative.

67. Severability

If a provision of these Terms is found to be invalid, unlawful, or unenforceable, that provision will be enforced to the maximum extent legally permitted.

The remaining provisions will continue in effect.

68. Entire Agreement

These Terms, together with the applicable Order, Privacy Policy, Cookies Policy, Disclaimer, and any signed service agreement, form the entire agreement regarding the relevant Services.

They replace prior discussions or representations relating to the same subject, except where a prior written commitment is expressly incorporated into the Order.

69. Headings

Section headings are provided for convenience only and do not limit the meaning of the provisions.

70. Contact Information

For questions about these Terms, please contact us:

Book Creation Experts
Website: bookcreationexperts.com
General Inquiries: contact@bookcreationexperts.com
Customer Support: support@bookcreationexperts.com
Order and Billing Queries: order@bookcreationexperts.com
Live Chat: Available through our website

Please include your order number when contacting us about an existing project.